PRIVACY POLICY

At gravitysensorllc.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when using our website.

1. Information We Collect

When you visit or use our website, we may collect the following information:

Name
Billing and shipping address
Email address
Telephone number
Payment information (processed securely by our payment provider)
Order details and purchase history
IP address
Browser type and device information
Cookies and similar tracking technologies
Website usage and analytics data

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Communicate regarding your purchases
Improve our website, products, and services
Prevent fraud and unauthorized transactions
Maintain website security
Comply with applicable legal obligations
Send promotional emails when you have chosen to receive them

3. Payment Security

All payments are processed securely through Stripe. We do not store or have access to your complete payment card information.

Stripe uses industry-standard encryption, PCI DSS compliant security measures, and fraud detection technologies to protect payment transactions.

4. Cookies

We use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

Keep your shopping session active
Remember your preferences
Analyze website traffic
Improve website performance
Support fraud prevention and payment security through Stripe
Measure marketing effectiveness

Stripe may place cookies that are necessary for secure payment processing and fraud prevention.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

5. Information Sharing

We do not sell your personal information.

We may share limited information only when necessary with:

Payment processors (including Stripe)
Shipping carriers
Website hosting providers
Analytics providers
Customer service providers
Government authorities when required by law

All third-party service providers are expected to safeguard your information appropriately.

6. Data Security

We implement appropriate technical and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

These measures include:

SSL encrypted connections
Secure server infrastructure
Restricted internal access
Routine security monitoring

Although no online system can guarantee absolute security, we continuously work to protect your information.

7. Data Retention

We retain personal information only for as long as necessary to:

Complete your orders
Provide customer support
Meet accounting and tax requirements
Resolve disputes
Comply with applicable laws

When information is no longer required, it is securely deleted or anonymized.

8. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to certain processing
Request a copy of your personal data
Withdraw consent where applicable
Lodge a complaint with the appropriate data protection authority

If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with similar privacy laws, we process your information in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR), where applicable.

California residents may also have rights under the California Consumer Privacy Act (CCPA), where applicable.

9. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If such information is discovered, it will be deleted promptly.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.